Frequently Asked Questions – FAQ’s.

Artificial Turf Supply experts answer your questions. Don’t be shy…just ask.

How am I going to be saving money by choosing Artificial Turf Supply for my synthetic turf needs?

Implementing an Artificial Turf Supply Synthetic Turf System is an investment that supports substantial maintenance and irrigation savings over an extended period of time.

With a product life expectancy beyond 20 years, an Artificial Turf Supply Synthetic Turf System adds a significant value to your pocket and your environment. You’ll find that our synthetic surfaces pay for themselves sooner than you think.

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If I purchase synthetic turf from Artificial Turf Supply, how do I receive my order?

We have a cut and ship network as flexible as our customers would like. After your funds have cleared from your selected method of payment you can count on your product arriving 10-14 business days later. Our national delivery service will deliver your material to the shipping address provided.

I have several dogs that do their business outside; will they damage or destroy the turf?

No, the burned or destroyed area you are accustomed to seeing with natural sod will not be the case with synthetic turf. Our PetPRO series artificial turf system will stand up to even the toughest pets. You will not have to worry about odors or mildew buildup from your pets’ daily routine.

You can simply rinse off your area in question and enjoy a long lasting, plush, green synthetic lawn for years and years.

There seem to be so many artificial turf companies, why should I buy turf from Artificial Turf Supply?

As one of the only internet based, manufacturer direct, wholesale artificial turf suppliers, we can save you valuable time and money using our expertise to create the best products at the greatest value direct from their sources.

With numerous turf brands and product specifications on the market the turf experts at Artificial Turf Supply take all of the guesswork and endless research out of the picture.

Can I install an Artificial Turf Supply Synthetic Turf System myself?

Yes, with every synthetic turf order we provide thorough step-by-step installation instructions and free access to our installation support line. The installation of synthetic grass is not only very simple, but will also add beauty, value and curb appeal to your home or business.

Download our Easy Install Guide (PDF) for your convenience.

Will my Artificial Turf Supply Synthetic Turf System stand up to the elements?

Yes, Artificial Turf Supply offers turf systems with the highest endurance and quality specifications available. Our UV resistant Polyethylene fiber system is clearly the preferred material over Polypropylene and Nylon offered by many of our competitors.

We have contracted extensive independent laboratory testing, and are pleased to offer up to an 8-year manufacturers warranty on our ultraviolet (UV) radiation resilient Polyethylene fibers.

This revolutionary material offers enhanced strength, pliability and UV resistance, for a more natural and more durable finished product. Together with our super duty urethane backing, our suite of synthetic turf products will stand up to the elements and take a beating under the most demanding applications.

When sunlight hits a highly reflective surface (windows, glass doors, white surfaces, vinyl, etc.) these surfaces can act as reflectors magnifying the sun’s rays. The reflected heat produced from these reflections can reach temperatures that exceed the melting point of the polyethylene used in artificial turf. In efforts to prevent potential damage, care must be taken to avoid the sun’s reflection from reaching the artificial turf. It is a good idea to assess the area where artificial turf will be installed to identify any potential reflection risks. Installing window screens or window film to your windows or applying a non-reflective paint are several ideas. ATS will not warranty melted turf.

Should I use an acrylic coated sand infill with antimicrobial properties or rubber infill?

We recommend using acrylic coated sand infill with antimicrobial properties for the most realistic synthetic turf experience. Our turf experts have found acrylic coated sand infill with antimicrobial properties to be the most aesthetically pleasing and the safest.

If your application is athletic based or requires fall height protection, then crumb rubber is your choice.

Artificial Turf Supply is your direct source for acrylic coated sand infill with antimicrobial properties and crumb rubber. Visit our infill decision guide for more information on infill. Feel free to contact our staff and we will be happy to help.

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