When it comes to enhancing your outdoor space with artificial turf, selecting the right product is essential. As you embark on your turf projects of any application, understanding the offerings of various brands can make a significant difference. In this post, we’ll review sample kits from several other leading turf brands, comparing their experiences to help you make an informed choice.
Want to watch our video review in action? Check out our video review.
Let’s Review Some Artificial Turf Sample Kits Together
1. Turf Hub
Turf Hub offers a straightforward experience right from the start. Their website is user-friendly, allowing us to easily purchase a sample kit online for $19.99. We opted for their homeowner kit, which included options for landscape and pet-friendly turf, as well as putting green selections.
However, we were surprised by the lack of follow-up. After placing our order, there was no outreach to confirm our order, seek feedback on the sample kit, or offer assistance with our project. For potential customers seeking support, this could be a missed opportunity.
2. Synthetic Grass Warehouse
Next, we explored Synthetic Grass Warehouse. Their website was also fairly intuitive, allowing us to fill out a form for a sample kit. What stood out here was the communication; a representative called us shortly after to finalize our sample kit order. We selected a box containing both landscape and pet turf options, which was free.
A few weeks later, we received a follow-up call to discuss our project order. While they could have been more prompt with the follow up. This level of communication can be invaluable for homeowners navigating their landscape projects.
3. Global Syn Turf
Our experience with Global Syn Turf was less than ideal. Despite submitting three order inquiries, we encountered significant difficulty in reaching a representative. Eventually, we had to take the initiative and call them ourselves to place our order for a sample kit, which was free.
The kit arrived three weeks later in some unusual packaging, including a larger turf sample that didn’t align with our expectations. For homeowners, a seamless and supportive customer experience is critical, and this brand fell short in that regard.
4. Turf Factory Direct
Lastly, we turned our attention to Turf Factory Direct. Their website navigated smoothly, and we placed our sample kit order online without any direct interaction. The cost was $15, and the ordering process felt quite independent.
However, similar to Turf Hub, we did not receive any follow-up communication from a customer service representative or a turf expert. For homeowners, this lack of engagement can be a concern, especially when seeking guidance for landscape projects that involve pets.
Conclusion
By comparing these sample kits from various turf brands, we’ve highlighted the importance of not only product quality but also the customer experience. Anyone looking to integrate artificial grass into their landscapes, pet areas, pool decks, athletic fields, putting greens, or gyms should consider both the offerings and the support provided by these companies.
While each brand has its advantages, a few stood out for their commitment to customer service and engagement. As you explore your options, keep these experiences in mind to find the best synthetic grass solution for your project.
Why Choose ATS’ Sample Kit?
At ATS, we strive to offer a superior turf sample kit experience that goes beyond just providing turf samples. Our sample kits are customizable, ensuring you receive tailored options that fit your specific needs.
- Exceptional Customer Support: Our dedicated team of turf experts is available to assist you at every step. From helping curate the right samples for your specific project to answering any questions you may have, we ensure you feel supported throughout the process.
- No Cost, No Pressure: Our sample kits are completely free, with no purchase required, allowing you to explore your options without any obligation.
- Fast and Reliable Shipping: We pride ourselves on prompt shipping, so you can get your samples quickly and start planning your turf installation without delay.
- Quality You Can Trust: We are committed to providing only the best materials, ensuring your artificial turf looks great and lasts for years to come.
- Elevated Presentation: Our sample kits are thoughtfully packaged to reflect our brand’s dedication to quality and customer satisfaction, making the unboxing experience enjoyable.
If you’re ready to enhance your outdoor experience with artificial turf, consider ordering an ATS sample kit. We are here to support you along the way, ensuring you have the best tools and resources to make your project a success!
